Customer Information Privacy Policy

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Customer Information Privacy Policy

Date Submitted: 31/10/2025 03:34 PM

Kha Hoang Auto Service is committed to providing our customers with complete and detailed information about our services. At the same time, we guarantee the absolute confidentiality of all personal information shared with us. Please carefully read this Privacy Policy to better understand our commitments.

 

1. Purpose of Collecting Customer Information

The information we collect includes: customer name, phone number, address, vehicle model, and service used.
Kha Hoang Auto Service collects and stores customer data for the purpose of consultation and customer care. This information may also be used to send thank-you notes, introduce new services, announce events, or share other relevant updates from Kha Hoang Auto Service.

 

2. Scope of Information Use

Kha Hoang Auto Service does not buy, sell, share, or exchange customer information with any third party. All customer data is used strictly for internal purposes, to improve our customer service and support operations.

 

3. Information Retention Period

Kha Hoang Auto Service will store customer data until one of the following occurs:

  • The data is no longer needed for the original collection purpose;

  • The customer requests deletion of their information;

  • Or as required by law.

 

4. Methods for Customers to Access Personal Information

All customer information is securely stored in Kha Hoang Auto Service’s private system with a high level of protection.
Customers may request access to their personal data at any time by contacting us via:
Hotline: 08.797979.87
Email: info@khahoangauto.com

 

5. Commitment to Protecting Customer Information

Kha Hoang Auto Service is fully committed to protecting customer information through appropriate and secure methods. We employ advanced security technologies to prevent unauthorized access, use, or disclosure of data.

However, due to the limitations of the Internet and technical systems, no data transmission can be guaranteed to be 100% secure. Therefore, Kha Hoang Auto Service cannot ensure complete confidentiality of all information provided and shall not be held liable for any unauthorized access beyond our control.

Potential risks may include (but are not limited to):

  • Customers voluntarily sharing personal data with third parties;

  • Customer devices or email accounts being compromised, hacked, or stolen.

By providing personal information to us, you are deemed to have understood and agreed to the terms stated above.
Kha Hoang Auto Service recommends customers safeguard their login information, avoid sharing passwords with others, and log out or close all browser windows when using public or shared computers.

 

6. Entity Responsible for Collecting and Managing Customer Information

KHA HOANG AUTO SERVICE CO., LTD
Head Office: No. 8 Nguyen Thanh Son Street, Cat Lai Ward, Ho Chi Minh City, Vietnam
Business License No.: 0318742250
Hotline: 08.797979.87
Email: info@khahoangauto.com